Tag: wifi calling not working android

In recent days, Wi-Fi calling has become an essential feature for everyone. It has become a lifesaver to stay strongly connected, even with weak cellular networks.

But what happens when Wi-Fi calling stops working? This becomes a headache and a source of frustration for the user. If you're wondering, 'Why is my Wi-Fi calling not working?', worry not; just stick with today's guide, and we will fix the issues together, no matter if you are using an iPhone or Android.

What is Wi-Fi Calling?

Before going into troubleshooting, let's discuss what WiFi calling is. If you already know this, please skip this section.

WiFi calling is a feature available on all modern devices that allows you to make phone calls over WiFi. This is ideal for places with poor cellular connectivity but good WiFi access.

Common Reason Why Wi-Fi Calling Won't Work?

Now you know what Wi-Fi calling means; now it’s time to investigate why Wi-Fi calling is not working. There can be several reasons for these features not functioning. Some common causes include: are:

1. Carrier Compatibility Issues

While most carriers support Wi-Fi calling, a few still do not offer this feature. When you see the message continuously popping up that says "Wi-Fi calling not working," it is a sign that your carrier does not support this feature. You can verify this by contacting your carrier's customer care service. Check your carrier's support page to confirm Wi-Fi calling compatibility: Verizon, AT&T, T-Mobile.

2. Weak Wi-Fi Signal

When you have a weak Wi-Fi signal but a good cellular connection, your device will switch the call to the cellular network for better connectivity. A fluctuating internet connection also doesn't allow Wi-Fi calling to work properly.

3. Incorrect Setting on Your Device

Sometimes, Wi-Fi calling doesn't work because of incorrect settings. For instance, on Android devices, you must enable the Wi-Fi calling feature for it to work properly properly.

4. Airplane Mode

Airplane mode turns off the Wi-Fi, which automatically stops Wi-Fi calling. Please check if you've accidentally turned on airplane mode or something else.

5. Devices Software Issues

Sometimes, outdated software and device bugs can interfere with Wi-Fi calling. Keep your software updated to ensure this feature works properly.

How to Fix Wi-Fi Calling Not Working?

If your wifi calling is not working, you need to go through a few steps. The general ways to troubleshoot the wifi calling are:

1. Enable Wi-Fi calling on Your Device

For both iPhone and Android, make sure you have enabled Wi-Fi calling. To enable this on iPhone, go to Settings > Phone > Wi-Fi Calling and toggle it on. For Android, go to Settings > Network & Internet > Mobile Networks > Wi-Fi Calling and enable it.

2. Check Your WiFi connection

Make sure you have a stable Wi-Fi connection. Check the speed and strength of your signal. You can visit the website fast.com to check your Wi-Fi speed.

3. Disable Airplane Mode

If you have unknowingly enabled airplane mode, simply turn it off from the notification bar or by going to the settings.

4. Restart Your Devices

Sometimes, just restarting the devices can resolve the issues. Try restarting both your smartphones and routers to see if this resolves your problems.

5. Check Software Updates

Ensure your phone software is updated. Go to settings and check if any new updates are available; if so, simply update it.

6. Reset Network Setting

On both iPhone and Android devices, you can reset the network settings to resolve any issues caused by conflicting features. For iPhone, go to Settings > General > Reset > Reset Network Settings. For Android, go to Settings > System > Reset Options > Reset Network Settings.

7. Try Different WiFi Networks

If you have access to other Wi-Fi networks, try switching between them. Sometimes Wi-Fi can have restrictions or port issues that prevent Wi-Fi calling from working properly.

8. Check Carreir Setting

Ensure your devices support Wi-Fi calling and that it is activated on your account. 

Specific Fixes for Android and iPhone

If you are looking for specific fixes for your Android or iPhone devices' Wi-Fi calling issues, worry not—we've got you covered. Below are the specific guides for Android and iPhone devices.

For Android Devices

1. Navigate to Settings > Network & Internet > Mobile Network > Wi-Fi Calling to ensure that Wi-Fi calling is enabled. 
2. Check whether Airplane mode is activated or deactivated. 
3. Restart your router and phone, then check your Wi-Fi strength. 
4. If the problem persists, try connecting to a different Wi-Fi network. 
5. Reset your network settings by going to Settings > System > Reset Options > Reset Network Settings.

For iPhone

1. Enable wifi calling from Settings>Phone>Wi-Fi Calling
2. Enable airplane mode in an area with no cellular signal and connect wifi.
3. Ensure you have no latest iOS updates available.
4. Reset network settings via Settings>General>Reset>Reset Network Settings.

Why is My Wi-Fi Calling Not Working on Android?

If you are specifically looking for reasons why Wi-Fi calling is not working on your device, then this section is for you. Below are additional reasons that may be preventing your Wi-Fi calling features from working properly.

• Many carriers like Virgin Mobile restrict wifi calling to work without a weak cellular connection.
• IMS registration sometimes stops features from working properly.
• Your router ISP may be blocking the certain ports that wifi calling needs to work.

Conclusion

We have discussed the various steps to fix Wi-Fi calling. Popular ways to fix Wi-Fi calling issues include checking your Wi-Fi settings, ensuring Wi-Fi calling is enabled, and confirming that your carrier supports this feature. Also, regularly update your phone and router.

If this doesn’t solve your problem, try using advanced fixes, such as resetting the network settings of your phone and router, or contacting your carrier for further assistance.

Frequently Asked Question